Did you know...
1. You have the right to choose your auto repair shop. Your insurance company cannot require you to go to a particular repair facility.
2. You should choose a repair shop that has "state-of-the-art" equipment and qualified technicians.
3. Some insurance companies request that you visit their drive-in claims center before having your car repaired. Whether you choose to do so is your choice. You may prefer to leave your car at your collision repair shop and request that the insurance company send an appraiser to that facility.
4. There is no legal requirement that you obtain more than one estimate for your vehicle repairs.
5. Differences in repair estimates and insurance estimates are common. A lower estimate may not include all necessary work or updated parts pricing. If you are unsure why one estimate is different from another, feel free to ask your customer service representative at your repair shop.
6. Verify that your repair shop will be using the parts to which you are entitled. This will vary according to your insurance policy. Many people are happy with the cost of their insurance until they need to use it after an accident. Cheap insurance is usually a good deal only if you don't need it.
7. Use a repair shop that offers a written warranty.
8. Your collision repair shop should negotiate your claim on your behalf with the insurance company.
9. If your car is unsafe to drive, do not drive it. If you're unsure, check with your repair facility.
10. Your car is one of your largest investments. Preserve its value and your safety by having it repaired professionally.
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With over 25 years experience in the Auto Body Repair Industry, we are happy to negotiate with insurance companies on your behalf.
